I've called billing multiple times and have been told servers are down. I've called insurance and they said there's nothing they can do. I've called the doctor's office four times, leaving voicemails and having staff write down notes, and I still have not heard back. Two voicemails, being put on hold while the operator found the MA which ended up in voicemail, and another operator leaving a sticky note with no follow up.
I've gone there many times for some reason. But every time i went i had great service and everyone was polite, and took care of my needs. Very professional hospital i will go again if needed
To be honest it's been quite a while since I've been to emergency department at N.O.C.H. I was pleasantly surprised to find the new department was very nice. After being placed into a room I was promptly, caringly, and kindly attended to. I was impressed with the staff and with my care......hummm North Ottawa hospital seems to be on an up-swing....good job to all.
I am so thankful for the Doctors, and Medical Team of North Ottawa Community Health. The Dr. and PA listened to me, and figured out what was going on. They discovered my 22mm Chiari, and helped start the process on saving my life! I went and had my decompression surgery this past January at U of M thanks to their finding, and am now back in pre med school, and feeling much better. Life is precious!!!
My most recent experience has been entirely more frustrating than necessary. A follow up visit to a regular physical due to a medication not working was classified as something other than that and I am now being billed 4x as much.
The only reason they are getting a star is because our nurse was great and our tech for Chest X Ray was great. Other than that i have never been more disappointed in a hospital. When we had a question we had to go up to the desk because NOONE came to check on us and when we did go up to the desk NOONE would make eye contact with us like they could care less and didn’t want to do anything to help except sit there. We needed help getting someone to the bathroom, it took 10 minuites before our nurse came into the room and when we asked her she said no one had told her that we needed help and she went right away to help us. So thank you to our nurse for actually caring enough to help us. I will not be going to this hospital again. I would rather drive to Grand Rapids.
North Ottawa Community Health System is a US Hospital based in Grand Haven, Michigan. North Ottawa Community Health System is located at 1309 Sheldon Rd, Grand Haven, MI 49417, USA.
Please contact with North Ottawa Community Health System using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find North Ottawa Community Health System opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.