Went in for a trim and layers. $20 later....not again! Photo added in their photos. Check it out for yourself
Shelby snippy and rude on phone..major turn off..
This place is just ridiculous. This is the second time they messed up an appointment, once in January, and then again today. Called at 9am, appointment was for 10am. Same day...greeted by a snotty receptionist who was on her cellphone, didn't even look up to greet us...then claimed that we didn't have an appointment, and moved TWO people in front of us. Never again, terrible service, impersonal and unprofessional.
Probably one of the most friendliest salon I've ever been to. The customer service is superb- they greet you right away and the vibe is very "bubbly" and home feeling. Also, the stylist was easy to work with, she did everything I ask for in a haircut and I really like the result. Over all, Im glad I went in despite some of the negative reviews. Definitely recommend this place!
I went to Cost Cutters on Beacon Blvd in Grand Haven a couple of weeks ago because I needed a haircut. Because I just moved to this area from the other side of the state I had no idea where to begin looking for service of this kind. Luckily, Cost Cutters is just around the corner from where I live so I chose this salon and am I glad I did. Lola, the stylist who cut my hair was so polite and gave me the cutest little hair cut I could have ever wanted. I waited a few minutes, but that should be expected considering I did not even have an appt. The wait was about 15-20 minutes long because there were two people before me who required service prior to me. I conversed with other stylists while waiting and they were all extremely friendly to me and helpful and I will be going back to have Lola cut my hair for me again! I just love that place! Additionally, Cost Cutters has lots of hair care products in stock and this is important to me because I believe the main way to keep healthy hair is to take good care of it. I will stop rambling now and hopefully I have convinced you Cost Cutters IS the hair care place to go to if you want a stylish cut at a reasonable cost!
Cost Cutters is a US Hair Care Studio based in Grand Haven, Michigan. Cost Cutters is located at 544 N Beacon Blvd, Grand Haven, MI 49417, USA.
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