Always polite and extremely helpful! Definitely know what they are talking about and very clear when giving instructions.
We have had 3 IT providers in the past year and we had just about given up on the thought of working IT and the proper level of support at a price we could afford. We originally went with larger IT companies thinking that we needed access to a team. Lots of promises made, not very good results including incompatibility of their own recommendations, exorbitant bills and every time we contacted support, we would have additional problems. We were weary. frustrated and struggling with how to move our company forward.
Our computer died, hard drive and all. It was a smooth and professional experience working with the staff of Precision PC. They were able to save all of the data on my hard drive and get us up and running within a short period of time. Thanks Precision PC!
Went in just looking for a case for my custom P.C. They got me a great case in my price range, and were polite and expedient. I asked a simple question about a MAC which I am not too familiar with and they walked me through the basics taught me how navigate the controls and answered all my questions. It is really nice to talk to someone who is knows enough about their work that they don't have to look up every technical question I asked...they knew the answers. Not to mention the customer service was great...low pressure, polite, and knowledgeable. I highly recommend, I will not take my computer anywhere else!
Then, we contacted Precision PC. We asked for a review and recommendations and just a truthful answer of whether we were a good fit. For the first time in several years, we have working IT that all works seamlessly. They did what they said they would do. They communicate clearly what they need and what we needed to do. They provided us a bill with each work done that was fair. They make recommendations consistent with the size and complexity of our company. This is a small IT company that provides real results to their customers. No flashy cars or salesman. No big promises. Just great service providing our small company with what we need: working IT. And bonus: a price we can afford. We highly recommend Precision PC!
Awesome job fixing our computer and my in-laws computer. We actually had another company say they were unable to fix the laptop that we had and Precision fixed it. They answered all of my questions and were very helpful and fast service too.
Precision Pc is a US Electronics Store based in Grand Haven, Michigan. Precision Pc is located at 745 Woodlawn Ave. Suite W1, Grand Haven, MI 49417, USA.
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